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Terms of service

  1. Use of the website #

    Our website is intended for customers who are at least 18 years old. If you're under 18, you may only use our website with the involvement of a parent or guardian.

    You may use our website to browse and purchase our food products. You may not use our website for any other purpose, including for any commercial purpose or to distribute any content or advertising without our prior written permission.

  2. Ordering and payment #

    When you place an order on our website, you agree to pay the full price for the products you've ordered, including any applicable taxes and shipping costs. We accept payment via credit card and PayPal.

    We reserve the right to cancel any order at any time for any reason. If we cancel your order, we'll refund your payment in full.

  3. Shipping and delivery #

    We ship our products within Australia only. We'll do our best to ship your order as quickly as possible, but we can't guarantee a specific delivery date. Shipping times may vary depending on your location and the shipping method you choose.

    If your order arrives damaged or is otherwise unsatisfactory, please contact us within 48 hours of receiving your order. We'll work with you to resolve the issue.

  4. Returns and refunds #

    We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within seven days of receiving your order to request a return or exchange. We'll provide you with instructions on how to return your order.

  5. Intellectual property #

    All content on our website, including text, graphics, logos, images, and software, is the property of our company and is protected by copyright and other intellectual property laws. You may not use our content for any purpose without our prior written permission.

  6. Disclaimer of warranties #

    We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content on our website. We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

  7. Limitation of liability #

    We're not liable for any damages, including indirect, incidental, special, or consequential damages, arising out of your use of our website or your purchase of our products.

  8. Indemnification #

    You agree to indemnify and hold us harmless from any claims, damages, expenses, or other costs arising out of your use of our website or your purchase of our products.

  9. Governing law #

    These terms of service are governed by the laws of the state of New South Wales, Australia. Any disputes arising out of these terms of service will be resolved in the courts of the state of New South Wales.

  10. Changes to these terms of service #

    We reserve the right to change these terms of service at any time. If we make any material changes, we'll notify you by email or by posting a notice on our website. Your continued use of our website after any changes to these terms of service will constitute your acceptance of the changes.